Automation Hero Reviews

It saddens us to read your review and learn about your unpleasant experience. We thank you for your feedback and take it to heart. Automation Hero is a young startup moving lightning fast and we know mistakes happen - we embrace them and support each other to learn, grow, and do better next time. We facilitate transparent discussions in our all-hands meetings and encourage all employees and contractors to communicate with their managers/leadership if they have concerns so we can address them in a timely manner. Please find our comments below that hopefully address each concern. -As you pointed out, the product and market are hot right now and our strategy is to see everyone who rolls up their sleeves reap huge success. We certainly are ambitious and encourage each other to take on stretch assignments and grow our careers by overcoming new obstacles. This sometimes does mean longer hours but we never try to impart a sense of guilt. We are all in this together. The challenges are matched by the opportunity. We are proud that our work ethic has resulted in our ability to keep everyone employed through the COVID-19 crisis. -We value diversity and inclusion and have policies to ensure all employees are supported around family, health, and personal time off. This is especially true as a lot of our colleagues are finding new ways to work from home due to COVID-19, including parents and caretakers. -We offer internal development training and opportunities through content created by our education team and through external training and career development resources. -It’s never our intention to “send people into the fire” but in a newly emerging market, there are plenty of uncertainties that we all tackle together and seek to learn from. -We are constantly researching market salaries in our multiple international locations to ensure we offer competitive wages and benefits. -We do not subscribe to a “work hard play hard mentality” and have many employees we value and support who choose not to participate in after-work events. However, we do like to celebrate our wins and holidays respectfully and responsibility though no one is required to “party all night”. Thank you again for your feedback and for the opportunity for us to reflect and do better as we grow. We wish you all the best in your future career endeavors.

We appreciate you taking the time to share your insights and understand that Automation Hero may not have been a good fit for your situation and/or experience level. Building a successful start up is hard work and takes a lot of dedication from all team members. While we do disagree with some of your statements, your feedback helps us understand where we need to provide better explanations and background information. We are continuing to develop as a company and have continued to grow our sales each quarter. We do have sales people that have hit their quota for their year and with the continued trajectory we are on will have others that will follow by end of year. Our technical teams make themselves available to answer any product related questions and we have onboarding and weekly opportunities for sales people to learn how the product works, see live demos and understand customer case studies. We offer multiple channels to ask questions and wish we could have answered some of your concerns in a direct conversation. Like most companies, we do use our CRM system and other analytic tools to understand pipeline activity. This can be perceived as “micromanagement” but it’s an important strategy for successful data driven companies and our best sales folks use the data to drive their own success. We are always happy to explain our reasoning. We’re disappointed to hear you did not have a good experience during your tenure at Automation Hero, but wish you all the best in your career.