Atom Bank Reviews

3.9

74% would recommend to a friend

(92 total reviews)

Mark Mullen

83% approve of CEO

58% positive business outlook

Atom Bank has an employee rating of 3.9 out of 5 stars, based on 92 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Atom Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

92 reviews
2.0
2 Jul 2018

All the Fin but none of the Tech.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some people are actually talented and fun to work with. If you're a contractor, you're looking at the right place.

Cons

The company has made some of the worst technical decisions ever. The security team locks down the company so heavily you'll find it hard to develop anything whereas you see competitors like Monzo or Starling running circles. The company would rather pay external companies thousands instead of take care of those internally.

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Atom Bank Response
7y
We’re glad you think some of us are talented and fun! ☺ Whilst we think we’re onto a good thing, and we 100% care for the people we have here (after all, they make us who we are), we’re sorry you didn’t have the same experience. We’ve had to make some tough decisions sometimes, but it’s pretty hard building a new bank from scratch and we believe ultimately, we’re building a great bank for our customers. Anyway, we wish you the best of luck with your next endeavour! Atom
2.0
12 Jul 2018

So much potential. So little filled.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people and the occasional office event

Cons

Working Environment Lack of trust whether thats on a machine level with software tracking and blocking you down or in your day to day job. Decisions made by the highest paid person rather than most qualified. No opportunity for progression in your career even when there is open positions.

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Atom Bank Response
7y
Thanks for your review. We take security really seriously, especially with our employees, we are a bank after all; it would be pretty negligent of us to allow viruses and the like through our doors! We'll take your feedback on board and best of luck in your next job.
3.0
25 Sept 2021

Disappointing

Recommend
CEO approval
Business outlook

Pros

- Great health care, pension and flexibility around working hours - Good progression opportunities for business facing folks looking to get into engineering - Nice people -

Cons

- Management continue to obscure the truth, frequently lying in company wide meetings about the statuses of our deliverables (extremely patronising for those actually developing the features) - Prioritisation and strategy seems to be managed via blind selection from a hat.. they change weekly, mid sprint, constantly - Technical management continue to make bad judgement calls around strategic architectural decisions, often accepting technical debt which is never resolved.. and results in customer facing incidents - The organisation more recently has favoured recruiting 'near-shore' developers, prioritising cheaper labour with the intent to deliver more features. The result is an extremely poor code base which lacks standards, consistency and is held together by sticky tape and blu tack

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Atom Bank Response
4y
Hi there, Thanks for taking the time to leave your review. It’s great to see our people being acknowledged, you are indeed one of them and we thank you for your continued great work. We’re glad to hear you enjoy our benefits, we do make sure these are aligned to our people's needs and are competitive to ensure our people feel valued for their great work. It’s also great to hear that you can see we support career development. It’s something we’re passionate about at Atom and last year we supported over 100 people to progress to another role in the business. This is around 25% of our workforce! We’re saddened to hear your negative comments about our management team. We’d encourage you to discuss this with your Line Coach or the People Experience team are always open to having a confidential chat to alleviate any concerns you may have. Priorities do change, and it is a distinct advantage that Atom can respond to changing circumstances to meet evolving customer needs. However, our underlying strategy has not changed, and we remain focused on our core mission. As with any progressive company we will make decisions that optimise speed of delivery and sticking to our core architectural principles, and as such we will on occasion create technical debt. This isn’t done blindly, and the amount of technical debt we carry is no more or less than similar agile companies. We are very proud of the near-shore resources that have joined to complement our UK team. The talent we have acquired is exceptional and they are coding to our exacting standards, as verified through our quality checks and walkthroughs. Thanks again for positively contributing to the Atom bank development and thanks for taking the time to leave a review!
Viewing 1 - 3 of 92 Reviews

Glassdoor has 109 Atom Bank reviews submitted anonymously by Atom Bank employees. Read employee reviews and ratings on Glassdoor to decide if Atom Bank is right for you.