Arch Capital Group Reviews

4.1

76% would recommend to a friend

(409 total reviews)

Nicolas Papadopoulo

81% approve of CEO

73% positive business outlook

Arch Capital Group has an employee rating of 4.1 out of 5 stars, based on 409 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Arch Capital Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

409 reviews
1.0
16 Mar 2017

Cut throat

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Career Growth Training Opportunities Benefits Maternity Leaves Healthcare Coverage

Cons

Treatment of employees Knee jerk layoffs No compassion for employees Overall disorganized

2.0
29 Nov 2021
Recommend
CEO approval
Business outlook

Pros

- Decent benefits and some good people

Cons

- My group was ridiculously understaffed and overworked. I normalized consistently working 12+ hour days for below market comp just because I didn't know any better. - I will add that the above could vary significantly from sub-BU to sub-BU and manager to manager.. which is a whole other problem in itself. There were completely different rules, guidelines, and expectations depending on the manager you had and the sub-BU you fell into. - There was also a lack of sympathy on the work-life balance front from management. Brokers are unrealistic regarding workflow and deadlines and instead of supporting their UW's, Arch would just cave to their trading partners every time. - Inefficiencies in the underwriting process. Management has no grasp on how long it actually takes an Underwriter to process a submission, review a deal, generate a quote, and service a broker. Between the terribly laborious and ineffective underwriting systems and the red tape one has to jump through internally to get a quote approved, there is just too much work and too little time for what Arch is paying their underwriters. - Politics. The promotions were allocated almost entirely on the basis of playing politics with superiors.

2.0
22 Jan 2023

Cons Outweigh the Pros

Recommend
CEO approval
Business outlook

Pros

- First year program allows new employees to connect with others from college - Lets employees travel often and use corporate card for small business expenses - Small- business feel, everyone knows everyone on a first name basis

Cons

- A colleague of mine experienced racism from team and management, and was the only minority on the team. Was micromanaged 10x harder - Unclear feedback and directions on how to improve upon performance review time - Not competitive starting salary, others in the first year program had different wages - Management will exclude on purpose without warning, very high school feel - Utilized screaming and surprise pop-up meetings as a way of discipline for employee to "improve"

Viewing 1 - 3 of 409 Reviews

Glassdoor has 461 Arch Capital Group reviews submitted anonymously by Arch Capital Group employees. Read employee reviews and ratings on Glassdoor to decide if Arch Capital Group is right for you.