Anna's Linens Reviews

3.1

46% would recommend to a friend

(193 total reviews)

Alan Gladstone

65% approve of CEO

38% positive business outlook

Anna's Linens has an employee rating of 3.1 out of 5 stars, based on 193 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Anna's Linens employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

193 reviews
1.0
20 Jan 2015

RUN AWAY FROM ANNA'S

Recommend
CEO approval
Business outlook

Pros

* Decent discount on top of clearance items (but not sale items) 20% * Pay was higher than expected for this area * Most staff minus store manager was great to work with.

Cons

- I had VERY high hopes for Anna's when I stated in October 2014. I went through a lot of interviews with them and worked really hard to research the job. I worked in one of the biggest stores (about 20,000 sq ft) and it was a mess everyday! Our store manager is racist and doesn't like white people. I was actually getting harassed daily by her and the DM and HR did nothing after complaining for months. I finally left since they didn't care. They are closing stores left and right. They had a bank come help them from going into bankruptcy so I would be afraid of losing my job anyways. Our pinpads for customers cards went out for over a month and were still not fixed when I left because they didn't pay the old pin pad company, so they cut us off. Most of the items are 100% trash. I can't tell you as a manager how many returns we had because an item was defective. It was so horrible to get yelled out for that and you really agreed with the customer. They have a serious signage issue where about 80 % of the store doesn't have prices, so customers get mad and don't buy anything, because they can't tell how much stuff is... Most of the towels are trash... most are defective and we're trained to fold them a certain way to "hide" the defects. They give you NO payroll to get anything done. You have one sales associate and one manager for the whole 20,000 sq ft store and normally shipment coming the back. In Jan 2015 they eliminated 401k matching company wide and almost double insurance premiums which is another side that they are going under.

2.0
1 Nov 2014
Recommend
CEO approval
Business outlook

Pros

After working many years in retail, it is refreshing that this company encourages the store team to be creative and set up lavish displays. The company is great if you are looking for a chance to advance your career in retail- with a high turnover rate; it is easy to advance if you show initiative. I met many great people throughout my career at Anna's. Also, as Store Manager they sent us to Las Vegas for a conference every year.

Cons

Where to start?!?!?! There is never enough hours to run a store or enough staff in a store to properly create a customer friendly environment. On a good day, my store was lucky to have three people working at the same time. Most days though, the company only gives enough hours to each store so that there is only two people working. This is a major customer service and loss prevention issue!!!! You definitely will need to have great multitasking skills to try to achieve all the millions of last minute tasks that corporate rolls out. There isn't great communication on many things. The worse part is how they do product shipments. At Anna's, it's either feast or famine when it comes product. They never have enough product for the Ad and if so you usually get it after the Ad has ended. Or you will tons of old product that doesn't move. Plus, over the past few years it seems that our product quality has gone down the toilet so most of what you sell will be returned or damaged out. You do have the potential to bonus (which they did lower the goals this past year for it to be easier which is a nice perk) however, if you don't have the product you can't make the sales. Everyone one is WAY underpaid- including store managers! This job wasn't great to begin with but it ended up becoming horrible once we got a different D.M. The new one is ridiculous. She doesn't talk to her people right, there is absolutely no support to the stores, and has no clue on how to lead her people. The experience will really depend on who your higher ups are. My old DM, although not perfect, made the job worthwhile because you knew he supported you and appreciated his crew. It also really seems that they continuously seem to continue to cut back on everything which made me start seeing red flags for the future of this company and I wasn't willing to stick it out to see if that's the case.

1.0
18 Dec 2014

A Waste

Recommend
CEO approval
Business outlook

Pros

It'll pay for gas, I suppose.

Cons

This company doesn't care about their associates. You get minimal hours, yet are expected to come in and cover shifts at any time and even if doing so frequently pushes you to 30+ hours, you won't get full time status. Ever. Working your butt off leads to nothing. Your pay is beneath the retail average per position. If your boss doesn't want to write your yearly review, whether it's good or bad, then oh well you don't get a raise. Complaints about unethical management go ignored and even when people are proven to be guilty, the most they get is a demotion! Anna's Linens is a place that will drain you and give you nothing in return. Don't waste your energy here.

Viewing 1 - 3 of 193 Reviews

Glassdoor has 202 Anna's Linens reviews submitted anonymously by Anna's Linens employees. Read employee reviews and ratings on Glassdoor to decide if Anna's Linens is right for you.