Does Andvaris Virtual Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, Andvaris Virtual Solutions employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Andvaris Virtual Solutions. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Andvaris Virtual Solutions?

85% of Andvaris Virtual Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Andvaris Virtual Solutions 4.2 out of 5 for work life balance, 4.0 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Andvaris Virtual Solutions?

Customer Service Representative (9) , CSP (4) , Customer Service Agent (3) , Independent Contractor (2)

Andvaris Virtual Solutions Reviews

4.1

85% would recommend to a friend

(24 total reviews)

Zedrick Gilo

90% approve of CEO

80% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (24 reviews)

Andvaris Virtual Solutions has an employee rating of 4.1 out of 5 stars, based on 24 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Andvaris Virtual Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Human resources and staffing industry (3.8 stars).

Reviews by job title

24 reviews

1.0

11 Mar 2019

Great in theory, horrible in practicality

Call center representative

Recommend

CEO approval

Business outlook

Pros

Work from Home with several opportunities

Cons

Andvaris uses the Arise Platform and you then choose a client that you can work for (clients include Comcast, Airbnb, Home Depot, Turbotax, Quick Books, Carnival Cruise lines and others). You are an independent contractor (1099), there are no benefits, you have to schedule your own breaks and meals when choosing a schedule as there is no Break Status or Meal Status. I have heard of problems with the last 3 pay periods where employees are not being paid what they actually worked, tickets are "filed" but then there hasn't been any follow up. The first few months are "Yay!" "Great!" and then when you start losing out on pay and assistance from Management is "Yeah of course we will fix this" and you don't hear anything back and you have to constantly ask about it and get no real answer back, really does not make it a nice place to work.

Andvaris Virtual Solutions Response

6y

Hi there, sorry to hear that you are having trouble reaching out to our payroll department. Please log into the company portal available to all agents so that you may speak with payroll. If you are not able to do that for any reason, reach out to Zgilo@andvaris.com. We take great pride in having an open line of communication with all agents and make sure that all issues are fixed in a timely manner. Thank you.

1.0

10 Nov 2019

Don't bother

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

I had an orientation with Andvaris a few days ago. The orientation was supposed to be an hour to 2 hours. It ran to about 4 hours. I needed help with an issue, Antoni said that he would help me but the moment he said that the connection from the orientation was lost. I tried e mailing Antoni several times and I can not get a response. I feel like I got played...I'm glad i didn't complete the background check for this company because my trust is lost with them. If it's like this before me working there I cant even imagine the confusion during working there...not worth the stress✌🏽

Cons

Company is unreliable and confusing.

Andvaris Virtual Solutions Response

5y

Hi and thank you for the review. We understand your concern and we can always help you in acquiring more knowledge on Andvaris and our awesome team. We always try our very best to be as transparent as possible for all the agents so they can understand how everything works. Orientation normally last between 2-3 hours depending on how many agents are connected and questions they may have. We try to help everyone as much as possible. We even have a Support Specialist waiting for all the agents once they come in the postal for assistance but issues can occur especially with tech issues. Tech issues very rarely happen and we do apologize for that. We take team work very seriously. We invite you to email us at mmorris@andvaris.com or call us at (888) 418-4017 to assist you on any question you may have. Thank you again.

5.0

22 May 2020

Best way to become your own boss

Virtual customer service representative

Recommend

CEO approval

Business outlook

Pros

The ability to make my own schedule and to be my own boss and generate the kind of revenue I want. Also the option to work for different clients

Cons

I wish I had a con ! Truly amazing company!

Andvaris Virtual Solutions Response

5y

Hi and thank you for sharing your experience. We are thrilled to hear you are enjoyed it. Having the opportunity to create your own schedule is amazing. We are always trying to improve. Thank you again.

Viewing 1 - 3 of 24 Reviews