Leaders and management that impose high workload and unnecessary reports on the junior staff. Lack of synergy between the departments Department heads and leaders are constant fighting against one another. Interco working relationship with the New Zealand entity is not great. Lack of recognition for employees who truly deserved it Long timers promoted based on their tenure not on their leadership capabilities and technical knowledge. Some leaders lack of commercial knowledge and the actual industry practice of how does shipping and trading works High attrition rates of team leaders and seniors. Inefficient and ineffective trading CTRM system. Suppose to roll out a new CTRM, but they abolish this year. Now the system is very manual tracking for all departments. No teamwork across departments, lack of true ownership, lack of 1 true source data.