American Modern Insurance Reviews

The role functions more like an independent CAT adjuster but without independent-level pay Deployment schedule is 21 days on-site followed by 5 days “home,” however the home period is still full-time office work, leaving little true recovery time Employment is seasonal (roughly March–November), with layoffs when claim volume drops Compensation is closer to entry-level staff roles despite the demanding CAT schedule Limited benefits compared to traditional staff positions, including no reimbursement for continuing education or professional designations

Customer Care needs to do a better job at allowing their staff to participate in company functions. They're often not permitted to attend functions due to phone coverage needs. Staffing plans should support this.