Pros
Fun to find and collect foods for people on their shopping list. It is a good service. I like to move quickly, and so its a fairly energetic fast paced job.
Cons
The Job is listed as "work when you want" Which is falsely advertised. The implication is that you can choose days that suit your needs. The actual truth is, that 3 days a week, they "release" shifts on a website page.. Next you have to scroll through military time, days and shifts to "choose" a shift that suits your needs. You and 50-100 other employees. They don't tell you that its catch-as-catch-can. You are effectively competing against the other employees for shifts, by clicking a button. Everyone goes on line at 8 pm on the prescribed days that shifts are released, and when the shifts appear you have to zero in on postings that are visually hard to focus in on because the numbers are very close together, then click on the shift. Immediately there appears the word error- which means you did not "win" the shift. So you move on to the next post and the next. Everyone is trying at the same time to score a shift. The management warns you that in 30 seconds the shifts offered are gone!! Additionally, they even suggest that you log in on more than one device to have better odds! Which is not only unfair to other employees, it creates more traffic. You end up feeling incredibly disappointed. As a "flex" employee you are allowed no more than 20 hours a week, but also no less than one day a month. I have been an employee for a month and have only scored 1 shift. Today, as we are coming up on the Thanksgiving holiday, they posted, they claimed 46 shifts (there ended up only being 24) which covered more than a week. Usually they only post for a few days worth of shifts at a time. Now you are more stressed because you have to sift through 46 shifts to find ones that suit your needs. Guess how many I got? None!The Method they use to fill shifts feels like a makeshift system that seems like its from a start up company, not what you would expect from a Giant like amazon. The system only benefits Amazon, Not the employment pool as a whole. Amazon is guaranteed to have employees for every shift, and employees who get no shifts are sure to fall away. Once you are hired, you have to wait 30 days ( but other people in the hiring system actually said, 90) to transfer to a new role in another setting or environment. Having just gone back to work after raising my kids as a stay at home mom this was a big disappointment. Our Boss told us if we asked questions during training that his answer was going to be " are you paying attention?" The boss is inaccessible, and never responded to 3 messages ( emails) I sent him regarding an issue I had and needed to clarify. No one of any authority was present on that first day. While I love working with the people, and the existing employees were very helpful to me and took time to explain things, the training is lacking. Our in boarding training took place in the front of the store, sitting on the picnic tables- too loud to hear him. The existing employees were helpful because they knew what it was like. Communicating with HR was also frustrating as it is automated, and no choices suit your concern. When you finally get through to air your concerns, it was suggested that I make a complaint on the ethics line which I decided to do. Guess what? the line wasn't working. They make everything incredibly difficult. You feel like you are an insect on the ground and there is some supreme God up there aiming a magnifying glass at you .
