Pros
- Remote flexibility — True work‑life balance thanks to fully remote roles and autonomy in managing your schedule. - Supportive colleagues — Teams are generally collaborative, kind, and willing to help, even across time zones.
Cons
-Leadership lacked direction — Senior leadership often appeared disconnected from day‑to‑day realities and demonstrated limited understanding of healthcare operations, which led to unclear priorities and inconsistent decision‑making. - Below‑market compensation — Pay and raises did not keep pace with industry standards, especially compared to similar roles in health tech. - Ineffective middle management — Many mid‑level managers struggled with communication, accountability, and basic project oversight, creating unnecessary friction and slowing progress. - Shrinking client base — With Epic dominating the market, the company’s customer pipeline and long‑term growth prospects felt increasingly limited, impacting morale and strategic clarity.
