31 May 2017
Alpheus Communications Reviews
2.6
40% would recommend to a friend
Paul W. Hobby
58% approve of CEO
19% positive business outlook
Alpheus Communications has an employee rating of 2.6 out of 5 stars, based on 19 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Alpheus Communications employee rating is 32% below average for employers within the Information Technology industry (3.9 stars).
Reviews by job title
19 reviews
4.0
7 Jun 2017
Recommend
CEO approval
Business outlook
Pros
Growing business Lots of friendly employees Stable
Cons
One yearly bonus that has been shrinking Benefits are pretty crappy
4.0
6 Mar 2017
Recommend
CEO approval
Business outlook
Pros
Great training program in Dallas, especially for those new to sales. Teaches you not only methodology, but science and reason behind the process. You can truly control your destiny in this position. If you trust in the metrics and the process, you can make insane money (10, 20, 30, 40, 50k) in a single month- the commission multipliers are staggering for any industry. However, I recommend if you are not motivated by money or "hungry" for success, this may not be your ideal environment. Don't be the domino that knocks down the positive energy- negativity and complainers will absolutely be weeded out. You can be mentored and even be a mentor in this position, management values feedback from reps, fun-loving environment and team atmosphere. Even the CEO will come into the office and ask for direct feedback on industry trends and ways to improve the company in the processes in place. Truly industry disruptive product, with over 4000 active fiber circuits up last year ZERO outages or trouble tickets. Alpheus is well-respected by the people and companies in the industry that matter.
Cons
Like any company experiencing growth, there are growing pains. Implementation issues occur in quite staggering and embarrassing proportions. Over time it becomes clear that larger revenue customers receive preferential treatment, making it very de-motivating to sell deals under a certain revenue level due to the added stress and workload of dealing with a poor implementation. Perhaps this is considered "industry standard" and inevitable, but that's a pretty poor excuse for causing significant daily problems for highly sought-after sales people. There are politics starting at C-level and trickling all the way to sales vs implementation. There is finger-pointing on every level, be very careful what you write in an email, people throw each-other under the bus if they work in different departments. This is 100% a reflection of the conflict at the C-levels, but don't let yourself get caught up in it! The management encourages the short-term gain v. Long term game when it comes to signing new customers. You will be encouraged to push customers with a time-hard sell, but if that's not your style, stick to your guns and trust your instincts. If you yield results, your method will not be questioned. The end of the month is like the end of the WORLD every.single.month. It doesn't matter if you've sold 200, 300, 400% of quota, you will ALWAYS be pushed to close more- another trickle down from upper management's short-sighted attitude.
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