Albatross CX Reviews

Thank you for sharing your feedback. We are very sorry to read your extremely negative comments. One of our values is "we put human experience first" and this is something we apply to our team members, before anyone else. We conduct regular team feedback surveys to understand what we can improve. According to the latest survey conducted in December 2018, 90% of our team members said they have a good relationship with their co-workers and 76% enjoy the working environment. We try our best to ensure our compensation and benefits strategy is in line with local benchmarks. In addition, we are proud to have amazing career stories in the company, e.g. our Global Head of Operations started as an intern, our Global VP started as an area manager, etc. We are a team of happy, passionate people, committed to delivering the best to our clients and enhancing customer experience globally. It takes character, passion and dedication to succeed in our environment, and we are sorry it wasn't meant for you.

Thank you for sharing your feedback. It is unfortunate that you were left with a negative impression. We pride ourselves on our happy, engaged and committed teams globally. Many of our team members have been with the company for over 5 years. We conduct regular team feedback surveys to understand what can be improved and take actions based on the results to ensure our people have what they need. We benchmark all salaries against local market standards and ensure our benefits remain competitive globally. Our turnover rate is below industry average and we are happy to have dedicated, talented teams, doing their best and succeeding every day.