Aesop Reviews

3.4

58% would recommend to a friend

(724 total reviews)

Garance Delaye

36% approve of CEO

35% positive business outlook

Aesop has an employee rating of 3.4 out of 5 stars, based on 724 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Aesop employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

724 reviews
2.0
22 Jan 2019

Good people, poor management and communication

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Interesting co-workers, Products, Generous Discount/Comps

Cons

Poor management, tenured staff are obliged to train new incoming managers due to their experience. Communication from head office is minimal and inefficient. Limited opportunity for growth within the company. Lack of appreciation for staff in retail. So much of a focus on aesthetic aspects of VM they neglect to manage simple structural necessities such as rostering, communication and management of staff. Easy to get swept away in the branding and justify the lack of organisation.

avatar
Aesop Response
7y
Dear reviewer, thank you for taking the time to provide your feedback, which we value and consider an opportunity for us to reflect and improve. I'm disappointed to hear that that your time at Aesop did not match our expectations of the employee experience. I assure you this is not the way we expect anyone who has worked with us to feel, so we take your comments seriously Thank you, People Services
3.0
10 Jul 2022
Recommend
CEO approval
Business outlook

Pros

Free products and a good work space

Cons

Management , racism , Management bias , no opportunity to grow

avatar
Aesop Response
3y
Dearest former colleague, we truly appreciate your feedback and what you have written. We know we must continue to seek growth as individuals and as a team to do better in how we work, manage, and lead. All feedback from our current or former employees is valuable, thank you. However, we would like to address your concerns if that is okay with you. If you are open to a further discussion, please email Employee.ExperienceUK@aesop.com.
4.0
21 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Good staff discount and team

Cons

Nothing to think of really

avatar
Aesop Response
1y
Dear former colleague, your feedback is very much appreciated. It is wonderful to hear from a former colleague. Thank you for taking the time to share your positive experiences at Aesop.
Viewing 1 - 3 of 724 Reviews

Glassdoor has 874 Aesop reviews submitted anonymously by Aesop employees. Read employee reviews and ratings on Glassdoor to decide if Aesop is right for you.