Pros
I would not recommend working here.
Cons
There is a noticeable lack of effective leadership within the organization. Many individuals in management roles appear to lack the necessary skills to lead and manage teams effectively. This often results in frequent disagreements among employees and a work environment that can feel tense and unprofessional. Unfortunately, management tends to respond negatively to differing opinions, sometimes displaying petty or retaliatory behavior. Employees often feel that customers are prioritized over staff, even in situations where staff members are being mistreated or misrepresented by clients. While the company offers several perks, there is an unspoken expectation of constant gratitude and increased performance in return. Additionally, employees are often required to attend weekend events, even if their regular schedule is Monday through Friday, and declining to participate can lead to ongoing criticism or pressure. Overall, the workplace culture could benefit from stronger leadership, better support for employees, and clearer boundaries between work responsibilities and personal time.
