Advance Financial Reviews | Glassdoor.co.nz

Advance Financial Reviews

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Found 402 reviews

4.0
StarStarStarStarStar
Rating TrendsRating Trends
82%
Recommend to a Friend
91%
Approve of CEO
Advance Financial CEO Tina Hodges
Tina Hodges
235 Ratings
Pros
  • "company starts off with great pay and offers great benefits(in 43 reviews)

  • "Good pay good benefits staff is nice at some stores(in 38 reviews)

Cons
  • "having a set schedule would be great, but i think we are working to get there(in 19 reviews)

  • "The store is open 24/7 therefore some of the hours may be undesirable(in 18 reviews)

More Pros and Cons
  1. "Great Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Knoxville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Advance Financial full-time for more than 4 years

    Pros

    This is a family owned business based out of Nashville. They believe in giving back to the employees. Pay is good for the responsibility. I am cared for both as a person and a employee.

    Cons

    Its not much of a trade off but would like to have more growth opportunities. Most growth is in a different area of the state. I am unable to move at this time.

    Advance Financial2019-05-07
  2. "Its ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Online Customer Service Representative in Nashville, TN
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Advance Financial full-time for more than 4 years

    Pros

    Good salary, insurance , nice work environment, good systems

    Cons

    Customers dont often understand what they are getting into

    Advance Financial2019-05-07
  3. "Don't Be Fooled"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Corporate Office in Nashville, TN
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I worked at Advance Financial full-time for more than a year

    Pros

    Nice pay for recent graduates.

    Cons

    Family owned business and all the covert meanings you can imagine. Sometimes overtly in a very unprofessional manner. Don't be fooled by these reviews. All employees are strongly suggested to write reviews while someone in training observes and one is a family member of the owner. This is a high rate interest loan that caters to the poor who have nowhere else to go. Yes, that means that they provide a service, but...

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    Advice to Management

    Surrender to a management company and family owners and family employees stay at home. Don't overstate your numbers of hires. Your 1,000+++ employees are mainly due to turnover. Mike, start speaking to your employees. It would be nice if you were introduced to the new hire class. After that, be decent enough to speak when you are walking around the building. Additionally, stop parking in the spots that you threaten everyone...

    Show More
    Advance Financial2019-04-03
  4. "Great for advancement, not much work/life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Advance Financial full-time for more than a year

    Pros

    1. If you work hard and are a valuable employee, there are so many ways to move up either into management or into the corporate office. Just know this can take years, but definitely is possible! 2. I liked my manager and upper management. 3. The company pays you to volunteer for 40 hours in the year. They do care about charity work. 4. The starting pay is great. Ask for the maximum.

    Cons

    1. The insurance is free, but it isn't that great. Very high deductible. 2. 24/7 means, 24/7. You will have to work some holidays, and even as a daytime teller will have to work til 11pm or midnight. Depending on your manager, all your shifts may be like that. 3. I found that the company was nit-picky over being a couple minutes late sometimes, but employees who called out continuously were not punished or held accountable....

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    Advice to Management

    Close on holidays. Hard to promote yourselves for instilling a work/life balance when you are open every holiday and make employees work. Offer more vacation days. This is not a traditional retail job. Stores should be able to give employees set schedules, and let employees trade shifts.

    Advance Financial2019-03-06
  5. "24/7"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Columbia, TN
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Advance Financial full-time for more than 4 years

    Pros

    company starts off with great pay and offers great benefits. No college degree required

    Cons

    does not have set schedule. will be expected to work any and all shifts

    Advice to Management

    Communicate better

    Advance Financial2019-03-19
  6. Helpful (2)

    "It's good pay but hard hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Knoxville, TN
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I have been working at Advance Financial full-time for more than 4 years

    Pros

    Good pay good benefits staff is nice at some stores.

    Cons

    You will not get a bounce even if you are the top store in company. Corporate does not care about stores outside of Nashville. Also the hours are 7-4, 3:30 -12, or 9:30 to 8 unless you get lucky and get a mid shift for 10-7. No real way to move up in the company at all only seen a handful of people move up in to a manager position in years.

    Advice to Management

    Upper management listen to the CSRs that actually do the work and stop focusing on things that don't matter like if we highlighted something or if we got a customer to verify the email.

    Advance Financial2019-02-13
  7. Helpful (3)

    "Great pay and benefits but you will feel terrible for what you do."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Knoxville, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Advance Financial full-time for more than a year

    Pros

    The money, “only reason why I tried it out” if you have time to spend it that is. Good healthcare and benefits as well.

    Cons

    This is not helping people. It is honestly incredibly immoral to me and I’m looking elsewhere for employment. The customer base will have you ready to leave a few weeks in. Not trying to be mean but it’s just the way it is. Advance financial is not just profiting off of the poor they are destroying their lives one customary fee/day at a time plain and simple. Huge mistake trying it out. They act as if they are helping...

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    Advice to Management

    How do you sleep at night?

    Advance Financial2019-02-14
  8. Helpful (1)

    "Pretty Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative/Teller in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Advance Financial full-time for more than 2 years

    Pros

    Great pay, flexible schedules, fantastic benefits, company cares for you!

    Cons

    Not always staffed. Not always recognized for the hard work you do. Somewhat unrealistic expectations.

    Advice to Management

    Make our goals more realistic. Make the raises more feasible.

    Advance Financial2018-12-06
  9. "Awesome place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Leadership in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Advance Financial full-time for more than a year

    Pros

    Great Pay, Very positive workplace, effective and compassionate management. Corp office has on site free gym, ergonomics, food truck friday and outside food service Mon-Fri. Very inclusive workplace

    Cons

    Parking is free but can be tough sometimes.

    Advance Financial2018-12-06
  10. "Branch Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Branch Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Advance Financial full-time for more than 2 years

    Pros

    Excellent company with a lot of growth and really value their employees!

    Cons

    There isn’t any downside of working for this company that I’ve noticed yet! It took a while to make the move to Advance Financial and I’m so happy I did!

    Advance Financial2018-11-18
Found 402 reviews