Addison Lee Reviews

3.3

55% would recommend to a friend

(202 total reviews)

Liam Griffin

57% approve of CEO

53% positive business outlook

Addison Lee has an employee rating of 3.3 out of 5 stars, based on 202 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Addison Lee employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

202 reviews
1.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

Nice office location Discounts on trave The business has potential for growth and positive cultural change with the right leadership focus

Cons

No flexibility -being required to work 4 days a week in the office is not truly “hybrid” working, especially when there is little consideration for work-life balance or individual circumstances. It feels more like a rigid office-based policy with limited trust in employees to manage their workload effectively remotely. There is also very little focus on learning and development. Since I have been here, the entire HR team has left, which highlights clear retention issues within the department and raises concerns around culture, support, and progression opportunities. There does not appear to be much investment in developing or retaining talent internally. In addition, the Head of HR is rarely in the office 4 days a week themselves, which makes the policy feel inconsistent and difficult to take seriously. It is hard for employees to feel engaged with a policy that leadership do not appear to follow or model themselves. This creates a disconnect between expectations placed on employees and the behaviours demonstrated by senior leadership.

5.0
20 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Lovely Paddington offices Great people you work alongside A real 'family feel' - everyone looks out for each other Some good incentives and competitive pay Flexible/hybrid working Staff discount on Addison Lee travel

Cons

Fast-paced and heavy workload, this won't be for everyone.

Viewing 1 - 3 of 202 Reviews

Glassdoor has 236 Addison Lee reviews submitted anonymously by Addison Lee employees. Read employee reviews and ratings on Glassdoor to decide if Addison Lee is right for you.