ActiveCampaign Reviews

I wasn’t going to post this Glassdoor about ActiveCampaign, but after what I heard from an e-mail from a C-Suite person put up about BLM, I was completely taken aback with the hypocritical audacity of this man to publicly support black people but privately keep managers/leaders who harassed and demoralized black people (specifically women). There is a post on instagram by a previous worker that expresses her experience at this “cool kids club” company. The fact that a manager can harass her (in addition to her other colleagues) and have multiple complaints written about him to the HR team and STILL be able to have his job months after that until ActiveCampaign finally had the decency to fire/let go of him is ridiculous. This is just one of many stories of women in ActiveCampaign being harrassed and gaslit by management, and ActiveCampaign and the HR team doing little to nothing about it until said person leaves on their own accord or multiple has to be filed for them to take action. And this “cool kids club” culture ActiveCampaign have is really destroying their product division. When you lose your VP of Product, Director of Product, and multiple Product Managers in the span of 6-7 months, that should be a sign to pause, self-reflect, and have a heart-to-heart conversation with everyone in T&P about why this is happening and how to fix it. But nope, not at ActiveCampaign! They just put someone that is part of the “cool kids club” in the VP of Product role that is VERY under qualified and promote a underqualifed PM while there are PMs that have been working at ActiveCampaign for years, but haven’t even been given a chance to become more senior.

I’ve been at ActiveCampaign for a few months now. In my short time here: My targets have increased The Work From Home policy has changed to be almost non-existent The Open PTO policy has all but disappeared Management is lacking The targets across the team have increased, without any improvements on the processes or systems that support them. I don’t know where they think we’re getting this extra time from, to reach these new targets. ActiveCampaign itself is a system that’s incredibly slow to load, and often has bugs. I spend a lot of my time staring at a loading screen, or trying to refresh a page that never loaded properly. The pace of demo calls is slow, filling long pauses with chit chat when a page takes several minutes to load. Shortly after the change in targets, another change happened. To “better manage performance”, anyone who doesn’t hit target for two consecutive months is put on a verbal warning. Miss it again and you’re on a written warning. Tensions are raised in the office, but Management seems unaware. In the interview process, I was told it’s a flexible workplace. I was told there’s the option to work from home when needed, just so long as you log the time in the system and let your Manager know where you are. Today, it’s a strict 2 days a month, with notice, and not at the end of the month. No communication on why this changed, and I really don’t appreciate the implication that we don’t work as hard when we work from home. With a big push to be inclusive, this works against the introverted people in this office, who actually work better at home with fewer distractions. Open time off quickly changed to, just your contracted 20 days (very limited!) plus another option 5 days a year. If you take more than 5 days of “open” PTO, HR will send a report to your Manager, and your Manager will ask you why you need so much time off! I’ve never worked in a place that only provided 20 days off, and a big pull to ActiveCampaign was their open time off policy. I feel like I was misled in the interview. It's not the culture or the benefits I was sold.