ActionLink Reviews

Employees were unfairly compensated for the drive time, mileage and expenses while travelling, and we were expected to simultaneously give them the run-around about their missing pay and hit them up to do more travel work. Management harangued us in phone calls for things out of our control, regularly changed our job duties, and historically laid off employees every December right around Christmas. Employees are overworked through the holidays (most of mine were working 40-75 hours a week) and then suddenly dropped in January when there's no work. Anyone who doesn't get laid off drops to under 10 hours a week. Furthermore, I held a position pitched as the equivalent to an Assistant Manager, and completed the job duties of an Assistant Manager, but had neither the title nor the pay of one. I enjoyed this job to start but the deceiving practices toward remote employees burned me out quickly.

-Very very little hours. I'm talking on average 5-8 a week. You will definitely need another part time job if you take this position. -They reimburse mileage by driving per hour. Which makes no sense since traffic heavily varies and is replanned by a Google maps plugin for estimated time. -A lot of extra expenses. I needed to buy about $70 worth of tools and equipment I didn't already have. A lot of printing is also required unless you have a smartphone and tablet to mark PDF files with. In the end, you can easily break even with your checks or even go negative with your own work expenses if you don't plan carefully. It's a good idea to plan as many visits per day as possible so you can get the driving reimbursement. Going to just one store in one day won't reimburse you. -The rep hotline is either quickly responsive or has a long wait time. If you are on hold for longer than 8 minutes then you are automatically disconnected and have to dial back in again. -There is no flat payment per assignment. It's all hourly which is bogus. If you have a real technical assignment that involves removing a heavy display, taking it apart, adding hardware, changing graphics, and putting it back all while sweating in your work clothes; it will pay you the same if you were to do a simple audit that took just as long to complete. We are the only people that can update these major company's displays reliably, thus, we should get paid like it. Otherwise they can just rely on retailers to do it all and risk losing their update kits among the backroom stock.