Does Accel Entertainment pay their employees well?

According to anonymously submitted Glassdoor reviews, Accel Entertainment employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Accel Entertainment. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Accel Entertainment?

38% of Accel Entertainment employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Accel Entertainment 3.0 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Accel Entertainment?

Field Service Technician (5) , Route Technician (4) , Gaming Service Technician (3) , Relationship Manager (3) , Sales BDM (3) , Technician (3) , Terminal Operator (3) , Business Development Manager (2) , Service Technician (2)

What are the pros of working at Accel Entertainment according to real employee reviews?

"Great people to be around" ((in 10 reviews)); "Full benefits." ((in 5 reviews)); "Good pay and opportunity for overtime" ((in 4 reviews))

What are the cons of working at Accel Entertainment according to real employee reviews?

"The communication is awful." ((in 4 reviews)); "Too much favoritism, no recognition and very hard to move up if your not kissing up to them." ((in 4 reviews)); "Bad management and low pay" ((in 3 reviews))

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Accel Entertainment

Accel Entertainment Reviews

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3.0

38% would recommend to a friend

(88 total reviews)

Andy Rubenstein

53% approve of CEO

42% positive business outlook

Ratings by category

3.0

Work/Life balance

2.8

Diversity and inclusion

2.6

Culture and values

2.5

Senior management

2.5

Career opportunities

2.4

Compensation and benefits

Accel Entertainment has an employee rating of 3.0 out of 5 stars, based on 88 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Accel Entertainment employee rating is 22% below average for employers within the Arts, entertainment and recreation industry (3.9 stars).

Reviews by job title

88 reviews

2.0

29 May 2026

Exciting environment hindered by poor management communication

Surveillance agent

Recommend

CEO approval

Business outlook

Pros

See the horse racing and always something new happening.

Cons

The company and upper level management do not communicate well.

1.0

2 Jan 2026

Terrible!

Field service technician

Recommend

CEO approval

Business outlook

Pros

Lots of alone time, only pro to the job.

Cons

Micromanagement at its finest Leadership that has no clue about how to treat employees Lots of Cliques! If you are on the bad side of management and the head dispatcher they can make your work life hell.

4.0

13 Oct 2025

easy going

Service technician

Recommend

CEO approval

Business outlook

Pros

Eaisest Job ever, everyone is pretty chill

Cons

can get sort of lonely

Viewing 1 - 3 of 88 Reviews

Jobs at Accel Entertainment

Evening Dispatch Solutions Representative

Evening Dispatch Solutions Representative

Senior Data Analyst - Gaming Analytics

Chicago, IL

US$100K - US$110K /yr

(Employer provided)

View job

Senior Data Analyst - Gaming Analytics

Burr Ridge, IL

US$100K - US$110K /yr

(Employer provided)

View job

Director, Internal Controls & Process Governance

Burr Ridge, IL

US$160K - US$180K /yr

(Employer provided)

View job

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Exciting environment hindered by poor management communication

Terrible!

easy going

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