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      ACCC Insurance Company

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      ACCC Insurance Company Reviews

      2.7

      37% would recommend to a friend

      (187 total reviews)

      Jack Ikenaga, Jr

      46% approve of CEO

      31% positive business outlook

      Ratings by category

      3.1

      Work/Life balance

      3.0

      Diversity and inclusion

      2.8

      Culture and values

      2.8

      Compensation and benefits

      2.6

      Career opportunities

      2.5

      Senior management

      ACCC Insurance Company has an employee rating of 2.7 out of 5 stars, based on 187 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ACCC Insurance Company employee rating is 25% below average for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      187 reviews
      1.0
      20 Feb 2017

      Do NOT Work Here!!

      Injury adjuster
      Recommend
      CEO approval
      Business outlook

      Pros

      Very few. Family Day and Christmas Party are the only perks of working here. It's the only time you actually feel appreciated.

      Cons

      Low pay, expect to take a huge pay cut if you have experience in claims. ZERO training. Low morale, and overworked. Inventory of about 200-300 claims per Adjuster. Non flexible schedule. Never appreciated. Very high turnover. Bonus was only $350 in December for the entire year, and I had good scores compared to coworkers, very small raise. Only saw a $14 difference on my biweekly checks. Offices are closing down and the owner (Jr.) released a video to tell all employees that ACCC has not made a profit in 2 years. RUN! As fast as you can!

      avatar
      ACCC Insurance Company Response
      9y
      Thank you for your review and taking the time to post. We agree, our Family Days and Holiday Parties are great events! We look forward to our numerous events throughout the year including monthly birthday celebrations, baby showers, Family Day events, Holiday Parties, annual charity events, annual blood drives, annual flu shot days. We understand the hard work put in by each team member and want to add some time to socialize and have a good time together. While all companies experience ups and downs in the company's life, ACCC is strong auto insurance company continuing to grow in the industry. We believe this to be possible because of the hard working people within ACCC. The company strives to provide the best benefits possible to employees: great health insurance options, employer paid dental insurance premium, employer paid basic life insurance, employer paid disability insurance, PTO package, 401k contribution, free telemedicine service, and others.
      2.0
      24 Jan 2016

      It needs better managment.

      Claims adjuster
      Recommend
      CEO approval
      Business outlook

      Pros

      sort of flexible, some managers are ok

      Cons

      salary, too many claims for the adjusters and micromanagement . as an experience adjuster: have a rule: 110 claims max. that way adjusters can concentrate on customer service, catching fraudulent issues, better statements, better turn around on a claim, more chances to call more often their insured so they can close the claim fast. but if you have 200 open claims: all you will be doing is answering the phone to angry people all day to give them status of the claim and not being able to work the current claims, it becomes a mess. 12 years of experience.

      avatar
      ACCC Insurance Company Response
      10y
      Thank you for taking time to write a review for ACCC. We are proud to offer competitive salary and benefit packages to our ACCC team members and work diligently to ensure competitiveness in the market. Thank you for your input regarding work load and this is an issue currently being tackled as we add more team members weekly.
      1.0
      22 Oct 2015

      Overhaul Management

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The only pro of working for this company is that if you are able to use the health insurance of your wife or another family member they will pay $400.00 per month to you for not using their health insurance.

      Cons

      Will fire anyone at will. Promote unqualified, inexperienced individuals who have no idea what they are doing. Customer service is the worst just check the BBB. Every customer is treated like they are guilty of something.

      avatar
      ACCC Insurance Company Response
      6y
      Thank you for taking the time to share your feedback. Our goal is to provide a competitive salary and comprehensive benefits package so we appreciate your outlook on our benefits. . All companies have times of growth and times of struggle but ACCC is growing and making changes necessary to continue success. Thank you for your continued service to the company.
      Viewing 1 - 3 of 187 Reviews
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      ReviewsACCC Insurance Company reviews

      Glassdoor has 190 ACCC Insurance Company reviews submitted anonymously by ACCC Insurance Company employees. Read employee reviews and ratings on Glassdoor to decide if ACCC Insurance Company is right for you.