Does ABI Document Support Services pay their employees well?

According to anonymously submitted Glassdoor reviews, ABI Document Support Services employees rate their compensation and benefits as 2.0 out of 5. Find out more about salaries and benefits at ABI Document Support Services. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at ABI Document Support Services?

11% of ABI Document Support Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ABI Document Support Services 2.5 out of 5 for work life balance, 2.1 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at ABI Document Support Services?

Record Retrieval Specialist (10) , Retrieval Specialist (6) , Field Support Specialist (4) , Order Entry Specialist (4) , Data Entry Clerk (3) , Customer Service Representative (2) , Document Retrieval Specialist (2) , Regional Sales Executive (2)

What are the pros of working at ABI Document Support Services according to real employee reviews?

"Coworkers are friendly and care about you." ((in 7 reviews)); "workers, direct supervisor was cool." ((in 3 reviews)); "The people in the trenches not looking at the bottom line of making money, are extremely nice and helpful." ((in 3 reviews))

What are the cons of working at ABI Document Support Services according to real employee reviews?

"Condescending disorganized management." ((in 12 reviews)); "Too much work and not enough help." ((in 3 reviews)); "No raises were given this year due to "COVID" however the company has only continued to increase the amount of sales revenue." ((in 3 reviews)); "Management has favorites, low pay, expensive benefits." ((in 3 reviews)); "Compensation benefits are a joke." ((in 3 reviews))

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ABI Document Support Services

ABI Document Support Services Reviews

2.0

11% would recommend to a friend

(101 total reviews)

Joe Gasparoni

8% approve of CEO

13% positive business outlook

Ratings by category

2.9

Diversity and inclusion

2.5

Work/Life balance

2.2

Career opportunities

2.1

Culture and values

2.0

Compensation and benefits

1.9

Senior management

ABI Document Support Services has an employee rating of 2.0 out of 5 stars, based on 101 company reviews on Glassdoor which indicates that most employees have a poor working experience there. The ABI Document Support Services employee rating is 43% below average for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

101 reviews

3.0

3 May 2026

Friendly coworkers and benefits, but high expectations and low raises

Records retrieval specialist

Recommend

CEO approval

Business outlook

Pros

Friendly coworkers, good benefits, flexible regarding time off

Cons

Very few cost of living raises, no performance raises, unable to work remotely, unreasonable expectations.

1.0

8 Apr 2026

.

Call center representative

Recommend

CEO approval

Business outlook

Pros

Co workers were great to be with

Cons

Management do not listen to employees

3.0

21 Dec 2025

Decide for yourself

Data entry specialist i

Recommend

CEO approval

Business outlook

Pros

Decent starting pay Mon-Fri workday with optional OT Quiet office

Cons

No for work life balance High School mentality from older coworkers Easy work but difficult clients, teammates, and management

Viewing 1 - 3 of 101 Reviews

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Customer Service Specialist I

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Reviews by job title

Friendly coworkers and benefits, but high expectations and low raises

.

Decide for yourself

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