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ABC Nanny Source

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ABC Nanny Source Reviews

4.3

85% would recommend to a friend

(108 total reviews)

Lisa Diehl and Joshua Diehl

91% approve of CEO

77% positive business outlook

ABC Nanny Source has an employee rating of 4.3 out of 5 stars, based on 108 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ABC Nanny Source employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

108 reviews
1.0
21 Dec 2014
Recommend
CEO approval
Business outlook

Pros

Hourly rate and benefits

Cons

Before starting my position as an administrative assistant I was very excited and hopeful. The first day at the job I noticed the environment was very cold and unwelcoming. It's very awkward to not even know the other employees you work with especially in a small office of about 5 people. I understand being professional and active through out the day but some sort of interaction makes a job even more enjoyable. Not even two weeks into the position I received a voicemail/missed phone call from the "director of hr" but the long message was unclear so she had to call me back. The phone call started off that she needed to be honest I wasn't the right for her. I was very shocked and taken back because since being there not once verbally or written was I told about my performance. It is also very disrespectful and unprofessional to fire someone on a voicemail/phone call. I was always respectful and did what was ask of me with the little training that was given. If I would have known about their unprofessionalism I would have never accepted the position and continued to work at my previous employer that I was with for two years. Luckly enough I am receiving feedback from other employers so that I can start after the holiday season. When interviewing with the director of hr and owner they gave off a different impression and persona of the company. You would think after all the turnover the owner/management team would realize it's because of the cold work environment and unprofessionalism.

1.0
10 Apr 2013
Recommend
CEO approval
Business outlook

Pros

It was a fast-paced environment, the day would go by quickly. Felt like you were making a positive impact on candidate and clients' lives. If you enjoy talking on the phone all day, editing candidate profiles, and creating materials to be added to the website it is a great place for you!

Cons

Management talked openly behind employees backs, even when they simply went to the bathroom for a few minutes. You are asked to provide false information to candidates and clients, including spoofing phone calls, telling clients about the multiple offices (even though the only office is in Doylestown, PA), posting position openings on job boards that do not exist, and the worst - sending candidates to meet with clients whom we have not yet received the completed background and/or social security check. Pay is low, and benefits were slowly taken away. For instance, just before the New Year employees were told we would no longer have personal/sick days, instead the 3 personal/sick days would be replaced by 3 additional religious holidays.

1.0
30 Oct 2013

The worst job experience of my life.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It was a job when I really needed one. I was desperate, and after being turned down as a nanny, I was offered a job in the office, which I gladly took because everyone seemed so friendly and polite.

Cons

The work was monotonous and boring, but I would have tolerated it had the environment not been so toxic. The manager/owner claimed that she was not a micromanager, but she sat on my desk and calculated how many things I should be able to get done in one day and asked for a report at the end of each day. The owner/office manager pretended to be two different people when she was on the phone with a troublesome nanny or family. I was told I was not allowed to eat my lunch in the building and had to sit in my 100+ degree car because there was nowhere else for me to go. I was scolded regularly about strange things - having an open drink on my desk, brushing my hair once, taking drinks of water too frequently, etc. Yet other employees were allowed to eat and drink all they wanted at their desks. I also got dirty sideways looks any time I had to use the bathroom. The employee turnover seemed high and we were all warned that if we didn't stop talking to each other and get back to work that she would fire every one of us - that she had done it before and would do it again. There was no socializing between co-workers and I can barely remember the names of any of the girls I worked with. There was a lot of misrepresentation with the office locations. There is really only one office that anyone is at on a daily basis. The other offices are rented, or sometimes hotel conference rooms are used, as a fancy backdrop, essentially. The people don't know the places they are assigning nannies to, they've only interviewed these people on the phones. The best route to take to get to someone's house from their place is just pulled up on the internet - anyone could do that.

Viewing 1 - 3 of 108 Reviews

Glassdoor has 124 ABC Nanny Source reviews submitted anonymously by ABC Nanny Source employees. Read employee reviews and ratings on Glassdoor to decide if ABC Nanny Source is right for you.