7eleven Reviews

3.5

63% would recommend to a friend

(241 total reviews)

56% positive business outlook

7eleven has an employee rating of 3.5 out of 5 stars, based on 241 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 7eleven employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

241 reviews
1.0
9 Jun 2025

Terrible company to work for

Recommend
CEO approval
Business outlook

Pros

No pros with this company.

Cons

Terrible management. Absolutely no HR (one for about 20,000 employees). No way for employees to file a complaint. This company does not care about employees. There is no oversight of District Managers, who are allowed to engage in harassing and bullying, and constantly lying. Worst company I've ever worked for. STAY AWAY AT ANY LEVEL. DO NOT WORK HERE.

2.0
8 May 2022

Peanut pay.

Recommend
CEO approval
Business outlook

Pros

Teammates are helpful and supportive, working environment just nice, average benefits eg. medical (depends on your job title), Binfinite card to enjoy at sub affiliate under Berjaya. Possible work life balance

Cons

Peanut pay with nonsense workload. 1.5%-2% for increment and bonus got only plus minus 75% for one month salary. Very haywire and chaos management as there is no basic things available, need to start from zero. No monitoring on career growth as HOD keep changing, to get promoted is like waiting for a cow to fly even though one is succeeded of achieving KPI department. Didn't get much cooperation from other department due to failure communication. Not sure where is the direction of this company apart of growing 7Cafes. Decision made without consulting the expert, therefore the consequences awaits. Repeating mistakes happen as no action taken. Operation side always need to cut cost for sustainability.

3.0
5 Jan 2022

Micromanagement culture

Recommend
CEO approval
Business outlook

Pros

- Stable working hours (most people leave before 6) - Free carpark (good) - Berjaya Card with staff discount for many restaurants - Located inside shopping mall

Cons

- Slightly old fashioned - Average employee age on the high side, you are fresh graduate expecting a fun environment, you may feel out of place. They are mostly rushing home at 5.30pm for family commitments. - Most of the bosses from different departments tend to micro-manage. Meaning to say, they would monitor and track your working hours, check if you had skipped work, rather than solely focusing on your work quality. This, to me is a old fashioned style management, as they placed strong focus on unimportant details, indicating lack of trust in employees that feels like back in school. For example, if you request to work from home or take an emergency leave due to urgent issues, the bosses show lack of empathy here and would question your absence to the very core, resulting in more demotivation among employees. - Promotion opporunity seems unattractive. Employees that perform up to standard are stuck at the senior executive for a decade here (10 years, not even assistant manager yet).

Viewing 1 - 3 of 241 Reviews

Glassdoor has 265 7eleven reviews submitted anonymously by 7eleven employees. Read employee reviews and ratings on Glassdoor to decide if 7eleven is right for you.