1-800-PACK-RAT Reviews

3.6

61% would recommend to a friend

(234 total reviews)

Mark Kuhns

69% approve of CEO

69% positive business outlook

1-800-PACK-RAT has an employee rating of 3.6 out of 5 stars, based on 234 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1-800-PACK-RAT employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

234 reviews
3.0
16 May 2026
Recommend
CEO approval
Business outlook

Pros

Fun freedom driving your able to listen to music talk on the phone unlike doing bus jobs. You get tips for good customer service.

Cons

When I was there I didn’t even get 35 hours most of the time and the time you do work they will literally work TS out of you and throw in add ons back to back. And they had bad equipment at the Houston East Little York location. You have to use different apps for literally everything like getting fuel. And putting information in after each drop/pick up. Management also had bad communication and couldn’t even tell me how to work the machine if I was to ever get into a situation I had to keep calling the supervisor or other drivers.

Viewing 1 - 3 of 234 Reviews

Glassdoor has 238 1-800-PACK-RAT reviews submitted anonymously by 1-800-PACK-RAT employees. Read employee reviews and ratings on Glassdoor to decide if 1-800-PACK-RAT is right for you.