Mission Our experience in handling more than 1 million patient calls for over 250 practices across the country over the last 8 years. Logical progression TM, simply put, is a system for the successful handling of a patient call.
The concept is to capture the lead, build rapport, establish the need for services, close on an appointment or establish a follow up plan if no appointment is booked.
Description Since 2002 across the North American continent, Opticall’s mission has been to help elective medical practices maximize every patient experience, starting with the first impression. Our employees are not only the foundation of this mission, they’re at the forefront - serving as an extension of our clients’ practice to manage millions of inbound web and phone leads with excellence in customer care.
Just as we want our employees to care for patients, we strive to care for them. When you join OptiCall, you’re not just a member of the team, you’re part of the OptiCall family.
To learn more and to explore opportunities, visit https://www.opticall.com/career-opportunities/
*please note at this time we are only able to hire in the following states: Alabama, Colorado, Florida, Maryland, and Texas
OptiCall has an employee rating of 4.4 out of 5 stars, based on 19 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OptiCall employee rating is in line with the average (within 1 standard deviation) for employers within the Human resources and staffing industry (3.8 stars).
To get a job at OptiCall, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at OptiCall and prepare for tough questions.
Overall, 87% of employees would recommend working at OptiCall to a friend. This is based on 19 anonymously submitted reviews on Glassdoor.