I applied online. The process took 2 days. I interviewed at Alphanumeric Systems (Raleigh, NC) in May 2016
Interview
Easy, short, basic questions about customer service, basic computer knowledge. Mostly the interviewer explained the details of the contract, the expected call volume, the shifts available, and the location. They appeared to be seeking quite a few people for an anticipated uptick in support calls due to an upcoming software go-live, so the interviews were quick and basic.