Imagine Tomorrow with Us | Ata whakaarohia tō āpōpō
At Fonterra Te Mātāpuna, we want everyone to feel they can be themselves.
Whether you're early in your career or ready for your next step, Fonterra offers a unique opportunity to grow with a global dairy co-operative that values care, collaboration, and contribution.
Owned by New Zealand dairy farmers and supported by a dedicated team, we are all working together to create a better future. Imagine tomorrow with us, where your career can grow, and you can create positive change.
About the Opportunity | Mō tēnei tūranga
We’re looking for a Business Manager to lead the Office of the COO and play a pivotal role in shaping how Operations runs, performs, and delivers.
Partnering directly with the COO, you will be accountable for setting the operating rhythm, shaping priorities, and ensuring disciplined execution of enterprise and Co-operative outcomes.
This is a critical leadership role at the centre of Operations – acting as a trusted advisor, integrator, and extension of the COO, enabling alignment, clarity, and high-quality execution at pace.
Key areas of impact include:
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Leading the Office of the COO, including governance, leadership cadence, and executive rhythm.
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Designing and embedding the COO business management system to drive disciplined, consistent execution.
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Shaping and managing the COO’s forward agenda, priorities, and decision-making forums.
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Translating strategy into clear priorities, execution plans, and performance tracking.
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Driving data-led decision-making, ensuring leadership forums are focused, outcome-driven, and action-oriented.
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Acting as the central integrator of transformation and optimisation initiatives, managing interdependencies and delivery.
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Providing a clear, real-time view of performance, risks, trade-offs, and enterprise outcomes.
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Enabling alignment and execution across the COO LT and broader enterprise stakeholders.
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Leading critical cross-functional initiatives to unblock progress and accelerate delivery.
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This role sits at the heart of Operations and provides direct exposure to enterprise priorities and senior leadership decision-making.
About You | Mōu
You’re a strategic operator and systems thinker who thrives in complexity and knows how to turn strategy into disciplined execution.
You bring:
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Experience in strategy, transformation, operations, or top-tier consulting environments
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A track record of delivering complex, cross-functional initiatives at pace
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Proven ability to operate effectively with senior leadership and executive stakeholders
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Strong commercial and operational acumen
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Exceptional stakeholder management and influencing capability
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A structured, disciplined approach to problem-solving and execution
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The ability to bring clarity, alignment and momentum to ambiguous environments
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You are equally comfortable shaping thinking, challenging constructively, and driving outcomes, and you operate with a high degree of ownership and accountability.
Why this role
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This is a career-defining opportunity for a high-calibre operator looking to step into a role with:
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Direct partnership with the COO
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Exposure to enterprise-level decision-making
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A central role in shaping how Fonterra executes and performs
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A strong pathway to future leadership roles across the organisation
Our Values | Ngā Aura
At Fonterra, our values of Good Together, Better Every Day, and Every Drop Counts, are for everyone – no matter your background, identify or experience. These values guide us in delivering exceptional outcomes for our farmers, customers, communities, and each other. Discover how your values align with ours by taking our Values Quiz
Our Commitment to You | Tā mātou oati
We care for our people globally. Our comprehensive benefits support your well-being, development, and work-life balance:
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Fair and equitable pay
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Health and well-being programs (medical, mental health support)
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Professional development opportunities
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Career growth support
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Work-life balance options (flexible/hybrid working where possible)
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Employee recognition
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Support for community involvement and cultural connection
A Career of Opportunities | Ngā Mahi
At Fonterra, we are inspired by purpose and guided by our principles and values. Together, we create goodness for generations and make a global impact at a local level. As part of our Co-operative, you are an everyday creator, imagining what Fonterra, dairy, and you can be here.
Join Us | Tātou Tātou
Does this sound good to you? Come join our whānau - bring your whole self, and let's solve for better together.
You, me, us together, Tātou, tātou.
Together, we're shaping a future of inclusion | He Wāhi mō te Katoa
Inclusion is key to our Co-operative. We're building a team that reflects the diverse world we live in, believing it drives better decisions and innovation.
We welcome applications from all backgrounds (ethnicities, genders, identities, orientations, ages, abilities, neurotypes, cultures, religions).
Even if you don't meet every requirement listed, we encourage you to apply; we value your potential and growth.
If you face accessibility issues or need accommodations during the process, please contact your recruiter. We ensure fair participation, allowing you to be at your best. Tātou, tātou.
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