We Go Beyond for A Safer World

We are looking for an experienced and technically skilled IP Network Support Engineer to join our high-performing team at Tait Communications. This role supports the delivery and ongoing management of the Public Safety Network (PSN) —a nationally significant digital communications network supporting emergency services across Aotearoa New Zealand.

Based at our Christchurch head office and reporting to the IP Network Architect, you will be responsible for the provisioning, maintenance, and performance of the PSN IP network and associated platforms. You’ll work closely with engineering and support teams to design robust network solutions, integrate IP infrastructure, and ensure the network’s performance aligns with the highest standards of reliability and security.

This is a dynamic and hands-on engineering role with critical responsibilities across the full project lifecycle-from architecture design to post-implementation support. The role includes participation in an on-call roster to ensure ongoing network support and responsiveness.

The duties of the role will include

• Collaborating with the IP Network Architect to define and validate network architectures and high-level solutions.
• Generating IP network designs that integrate with Tait LMR systems.
• Provisioning routers, switches, DMR links, firewalls, and related IP equipment.
• Developing and maintaining provisioning, maintenance and operations procedures.
• Supporting integration of provisioned equipment into the network management system (NMS).
• Providing post-implementation network support, including diagnosing faults and outages.
• Participating in verification and acceptance testing and executing production upgrades.
• Training and mentoring engineers and providing handover training to Support teams.
• Engaging with third-party partners during project delivery.

Click here to view the Position Description

Ō pūkenga - About You

To be successful in this role, you will have a bachelor's degree, Postgraduate qualification, or other relevant tertiary qualification (NZQA approved), and hold a Cisco Certified Network Professional Service Provider (or equivalent) certification.

You will also have practical experience in:

• Provisioning, managing and supporting IP networks (including DMR equipment).
• Firewall provisioning and operation.
• Performance monitoring and capacity planning of network infrastructure.
• Service overlay technologies including IPSEC, GRE, MPLS, VRF, and VPLS.
• Underlay technologies including MPLS, RSVP, and Segment Routing.
• Routing protocols including OSPF, ISIS and BGP.
• Working with tools and technologies such as Nokia NFM-P, NEC UNMS-EMS, Fortinet product suite, and NetBox.
• Operating in multi-vendor network environments.
• Experience with Nokia NFM-P, and Nokia SAR devices is preferred.
• Experience with network automation tools and Python programming language is preferred.

You bring strong diagnostic skills, a solutions-oriented mindset, and a commitment to continuous improvement. Your ability to collaborate and communicate with both technical and non-technical teams will be key to your success.

What's in it for you?

We are an employer that is committed to making a difference for families and communities and supporting people to build rewarding careers. We achieve this through employing people who connect with our Values (Commitment to listen. Courage to Act and Integrity to Deliver) that underpin our way of working together. We are committed to investing in our people, developing both individuals and teams to support a high-performance culture.

• We prioritise your wellbeing through health insurance after 12 months, annual flu vaccinations and extra sick leave in your first year.
• We provide a comfortable work environment through modern office facilities with free onsite parking, gym, and café.
• We recognise your commitment through long service benefits.
We balance work with fun through our active social club!

About Us

For more than 50 years, Tait Communications has been designing, delivering, and supporting critical communications networks for public safety, transportation and utility customers around the world. Founded in Christchurch by Sir Angus Tait, we now have a network of customers and offices that spans the globe.

Our employees value being part of a creative team committed to providing technological solutions that make a real difference to the communities we support. By joining Tait, you'll be joining a community of people with a wealth of knowledge and expertise, who care deeply about their work and the genuine impact it has for our customers, and who support each other to grow and develop.

Diversity & Inclusion Statement

Tait Communications is committed to fostering a diverse, equitable and inclusive workplace where everyone feels valued, respected and empowered to succeed.
We are encourage applications from all backgrounds to apply.

How to Apply

Sound like your kind of role? If you are looking to take the next step in your career and are ready to work for a high performing organization, alongside talented people, please submit your application with CV and cover letter via our online careers site. Only applications submitted through the official application process will be considered.

Applications will be assessed as they are received, and your CV will be held unless you contact us to request this to be removed.

For more information about the company, our products and solutions offered to our customers, please visit our website: www.taitcommunications.com

We are encourage applications from all backgrounds to apply.