At LexisNexis, we're more than a legal and professional services company — we're a global team of innovators using data, technology and AI to help professionals make better decisions every day.
With 11,800 colleagues across more than 150 countries, we're investing in the tools, technology and people that help our customers navigate an increasingly complex world.
We're looking for a Sales Operations Analyst to become a trusted operational partner to our New Zealand Sales team and our rapidly growing Regulatory Compliance business across Australia, New Zealand and the UK.
This is not a traditional reporting role.
You'll sit at the centre of the business, partnering with sales leaders, business development managers, account managers and technical teams to improve sales effectiveness, strengthen processes and support the adoption of new technologies and ways of working.
You'll help solve problems, connect teams, improve forecasting accuracy, and ensure our sales organisation has the structure and support needed to scale. If you enjoy bringing order to complexity, influencing outcomes and being the person people turn to when they need answers, this role offers a unique opportunity to make a visible impact.
Partner closely with the New Zealand Sales team to support sales cadence, pipeline health and operational excellence
Act as the key operational representative for New Zealand within the broader Pacific Sales Operations function
Support Business Development Managers and Account Managers with systems, reporting and process improvements
Drive adoption of Salesforce and reinforce data quality, reporting accuracy and sales discipline
Improve forecasting accuracy and sales visibility through reporting and analysis
Help scale our Regulatory Compliance business by introducing structure, operating frameworks and consistent processes
Support technology implementations, migrations and new product launches
Map and improve sales processes across Australia, New Zealand and the UK
Collaborate across teams to solve operational challenges and remove barriers to success
Champion AI, automation and digital tools that improve productivity, decision-making and customer outcomes
You'll thrive in this role if you're someone who enjoys taking ownership, operates independently and is comfortable working in a fast-moving environment.
We're particularly interested in professionals who bring:
3-5 years' experience in Sales Operations, Business Analysis or a similar operational role
Strong Salesforce experience, including reporting, pipeline management and process governance
Advanced Excel skills and confidence working with operational data
Experience supporting sales teams and influencing stakeholders at multiple levels
Strong critical thinking and problem-solving capabilities
The confidence to challenge assumptions, ask questions and drive improvements
Excellent communication and relationship-building skills
A proactive approach and ability to work with limited direction
Highly Regarded
Experience supporting multi-country teams
Process mapping or SOP development experience
Experience driving technology adoption, system change or transformation initiatives
Presentation or change enablement experience
This is an opportunity to join a business that is evolving rapidly through technology, AI and innovation.
You'll work across multiple regions and functions, gaining exposure to senior stakeholders while helping shape how a growing business operates.
You'll be joining a collaborative, supportive team that values flexibility, wellbeing and continuous improvement. The work is varied, highly visible and offers the chance to make a genuine impact on the success of the sales organisation.
We support flexible working and encourage a healthy work-life balance.
This role operates in a hybrid model, with approximately two days per week in the office. You'll also have opportunities to collaborate across Australia, New Zealand and the UK, with flexibility provided when supporting global stakeholders outside standard business hours.
We know that wellbeing is essential to doing your best work. That's why we offer:
Employee Assistance Program
Benefits for you and your family
Access to learning and development resources
Global discounts and wellbeing initiatives
Study assistance and career development opportunities
Inclusive and collaborative culture
About LexisNexis
LexisNexis Legal & Professional provides legal, regulatory and business information and analytics that help customers improve productivity, make informed decisions and achieve better outcomes. As a pioneer in digital information services, we continue to invest in technology, data and AI to help our customers stay ahead.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
EEO Know Your Rights .
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