Join a trusted Kiwi brand that’s been voted New Zealand’s most trusted home improvement store. At Mitre10 MEGA Napier, we’re proud to be 100% New Zealand-owned and operated, just like every Mitre10 store across the country.

As part of Mitre10 (New Zealand) Ltd, our Napier store is dynamic, fast-paced, and growing. We’re on a mission to deliver top-quality products, unbeatable value, and expert advice to help our customers tackle their DIY projects with confidence and ease.

We’re looking for a capable, quick-thinking person for our Check-Out and Customer Services desk. This is a pivotal role that ensures our customers receive a seamless experience from the moment they walk in to the moment they leave.

What You’ll Be Doing:

• Handling customer and staff enquiries, phone calls, GE Finance, product location, and checkout sales
• Navigating the unexpected with confidence and professionalism

What We’re Looking For:

• A passion for delivering outstanding customer service
• A detail-oriented self-starter who thrives in a fast-paced environment
• Strong multitasking and follow-through skills
• POS system experience (training provided)
• A proactive, can-do attitude with high accuracy and attention to detail
• Tech-savvy and well-organised

Previous experience in a retail or rostered environment will be a strong advantage.

Roster Details:

You will be expected to work on a roster basis, working ALTERNATE weekends (BOTH SATURDAY AND SUNDAY).

If you’re ready to take the next step in your retail career and lead from the front, we’d love to hear from you. Please apply with your CV and cover letter via this website.