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Tech Customer Service Representative
Join our friendly team at our St Luke's Branch!
This is a permanent role, working 30+ hours per week.
Tasks and Responsibilities:
-Deliver a high-quality, customer-focused service experience.
-Confidently handle customer interactions over the phone.
-Process service/repair orders and prepare quotes accurately.
-Understand a wide range of technology products and communicate technical information clearly to customers.
-Assist customers with inquiries and provide effective solutions to their problems.
Requirements
The successful candidate should have:
-Strong knowledge of computer hardware and software (preferred but not essential).
-Previous experience in a phone-based customer service role is an advantage.
-Excellent interpersonal and communication skills, with a proven ability to work collaboratively with diverse stakeholders.
-Availability to work weekends and public holidays.
What We Offer
- Competitive pay ( hourly rate + bonus)
- PB Tech Staff discounts
- Supportive team culture and growth opportunities
- Health insurance
- Fuel subsidy
We appreciate all applications; however, only shortlisted candidates will be contacted for interviews.
Start date
ASAP
PB Tech is an equal opportunity employer. It is our policy that all applicants be considered solely on the basis of qualifications and ability, without regard to race, religion, colour, sex, age, national origin or disability. We thank all applicants for their interest in the positions available, however only the successful applicant will be contacted.