Skip to contentSkip to footer

Territory Sales Manager Interview Questions

Salaries
Interviews

1,627 territory sales manager interview questions shared by candidates

STAR Question: The question was a WWYD question where I was asked what I would do if a client made a purchase based on a current promotion and signed the contract, only to find out that the promotion was changed at the last minute that morning before the client signed the contract and without the client being aware that the promotion had been changed. Upon finding out about the change, the client asked to return the products for a full refund. But since the contract was already signed, your sales manager tells you that there is nothing they can do because it is written in the contract and they have to honor it. What would you do?
avatar

Territory Sales Manager

Interviewed at Altria

3.6★
4 Aug 2014

STAR Question: The question was a WWYD question where I was asked what I would do if a client made a purchase based on a current promotion and signed the contract, only to find out that the promotion was changed at the last minute that morning before the client signed the contract and without the client being aware that the promotion had been changed. Upon finding out about the change, the client asked to return the products for a full refund. But since the contract was already signed, your sales manager tells you that there is nothing they can do because it is written in the contract and they have to honor it. What would you do?

I was given a situational question of what would I do if I told an account that there was a promotion available that would allow me and the customer to both reach our quarterly quotas. But I checked into it later and realized the promotion no longer existed.
avatar

Territory Sales Manager

Interviewed at Altria

3.6★
23 Feb 2014

I was given a situational question of what would I do if I told an account that there was a promotion available that would allow me and the customer to both reach our quarterly quotas. But I checked into it later and realized the promotion no longer existed.

Your company is not doing well financially and your boss has ordered you to bring money into the company by any means necessary. You have been dealing with a client for years and they have full trust in you. They are looking to buy a manufacturing machine that will bring in a lot of money for your company. The problem is, you know that the machine they are looking to buy from your company will be obsolete within a few months. However, your company is making a newer and better version of this machine that is coming out in 6 months. This will be a better choice for your client in the long run because if they get the other machine, they will be unable to use it when it goes obsolete in a few months. Your boss ordered you to get money by any means necessary, but you don't want to lose trust in your client. What do you do?
avatar

Territory Sales Manager Internship

Interviewed at Philip Morris USA

4★
30 Apr 2009

Your company is not doing well financially and your boss has ordered you to bring money into the company by any means necessary. You have been dealing with a client for years and they have full trust in you. They are looking to buy a manufacturing machine that will bring in a lot of money for your company. The problem is, you know that the machine they are looking to buy from your company will be obsolete within a few months. However, your company is making a newer and better version of this machine that is coming out in 6 months. This will be a better choice for your client in the long run because if they get the other machine, they will be unable to use it when it goes obsolete in a few months. Your boss ordered you to get money by any means necessary, but you don't want to lose trust in your client. What do you do?

Viewing 1 - 10 interview questions

Glassdoor has 1,627 interview questions and reports from Territory sales manager interviews. Prepare for your interview. Get hired. Love your job.