Technical Services Analyst Interview Questions

67 technical services analyst interview questions shared by candidates

How would you deal with a customer that calls up for assistance on a product that you have no knowledge on, the person who does is busy with a call, and the customer has rang up many times and has not received a reply, yet needs to sort out the problem urgently?
avatar

Technical Support Analyst (Service Desk)

Interviewed at Epicor Software

3.8
27 Jun 2014

How would you deal with a customer that calls up for assistance on a product that you have no knowledge on, the person who does is busy with a call, and the customer has rang up many times and has not received a reply, yet needs to sort out the problem urgently?

Viewing 1 - 10 interview questions

Glassdoor has 67 interview questions and reports from Technical services analyst interviews. Prepare for your interview. Get hired. Love your job.