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      ooma interviewsooma Director of Customer Retention interviewsooma interview


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      Director of Customer Retention Interview

      30 Aug 2018
      Anonymous interview candidate
      Newark, CA
      No offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 2 months. I interviewed at ooma (Newark, CA) in Jul 2018

      Interview

      I was contacted 2 months after applying to the confidential opportunity via LinkedIn. I received an acknowledgment of the time delay and an option to have a phone interview or an in person interview with the VP of the department. In the next week I met with the VP. We discussed my background and experience at startups and Fortner 500 companies. The ratio of talking was 75% him and 25% me as he explained the role and shared about the company and their current customer acquisition channels. The interview ended within 45 minutes and next steps were to meet with the Director that was returning out of the country after the holidays. I sent a thank you email and a follow up the following week to confirm next steps. I received no reply.

      Interview questions [1]

      Question 1

      What was the value proposition at X company?
      1 Answer