I applied in-person. The process took 2 weeks. I interviewed at oMind Technologies (Bengaluru) in Dec 2023
Interview
The interview process was smooth there were 3 rounds mainly, first with the VP followed by an interview with CEO and lastly a discussion with HR. The interview revolved around my previous experience, understanding of the products catered by Omind and generic customer success responsibility based questions.
Interview questions [3]
Question 1
How do you manage customer lifecycle as a dedicated CSM?