Standard recruiter screen to start, then various interviews with folks from around the CS org, including the hiring manager and skip level manager. Really enjoyed the folks I spoke with, and they all seemed to indicate that I would be a good fit for the role and for the company and culture. Most interviews started late, including one starting a full 15 min later than scheduled. After my last interview, the job was reposted a day or two later and it took a full week of following up with the recruiter to find out they weren't moving forward. The reasons cited were lack of Martech & CDP experience. The entire team knew from the beginning that I didn't have that specific domain experience and if it was a prerequisite for the position they should have been more up front about that to save us all time. I also interviewed at mParticle for the same position about 18 months ago and was told that it came down to me and one other candidate and the difference was they were coming from a direct competitor of mParticle and I wasn't. Even if you have 10 years of technical customer success experience, it seems that if it isn't Martech or CDP specific, you need not apply, despite that not being mentioned anywhere in the job posting.
