I applied through an employee referral. The process took 2 weeks. I interviewed at mHelpDesk (Fairfax, VA) in May 2018
Interview
Two phone interviews, a mock customer email response, and an in-person interview with the managers from every team then finally a 1:1 with the CEO. The interview process was easy to avearge. I felt confident I'd get the job the whole time.
Interview questions [1]
Question 1
How would you handle a customer who is angry about missing /broken functionality?
