I applied for a remote customer support role at iCall International and was initially impressed by how responsive and professional the early stages of the hiring process were. I passed the interview on June 5, 2024, and was then enrolled in an unpaid “training” program lasting approximately 80 hours (June 30–July 12), which was presented as a required step toward hiring.
However, the experience quickly turned into a disappointment:
No Compensation for time or effort during the extensive training period
Technical issues during the final assessment were ignored despite being acknowledged
Unfair treatment: Others were allowed retests while I was denied without explanation
No transparency: No official results were shared by the promised deadline (July 14)
Ghosted after the assessment—no feedback, offer, or closure
The entire process left me feeling exploited and misled. Despite completing all requirements and earning certification, I received no response or consideration.
I would urge future applicants—especially international remote workers—to approach this company with caution. It appears that time and labor may be extracted under the guise of training without clear hiring outcomes.