I applied online. The process took 5 days. I interviewed at ergoCentric Seating System (Mississauga, ON) in Sept 2015
Interview
Prior to December 2014 there was no quality department and any professionals. Interviewer was polite and had a thick asian accent. New hire need to develop a process for quality due to 65% customer returns are defective. New hire will lead the one-man quality team and perform quality control checks on all products and must also be hands-on team member in the assembly line on a daily basis.
Interviews are conducted with one of the vice presidents in the tiniest office room I ever seen (8feet x 5 feet). They don't close doors so other eavesdroppers are listening.
The new hire cannot stop production lines and/or machines when an out of spec product is found. He/she is required to fix it by using hammer, drill, bending, re-threading, making new notches/or bend so tension springs won’t fall of casings on steels frames, use heat guns to bend molded abs plastic arm rests etc. if they are not seated on frames.
This is clearly not a quality control or quality assurance job.
Interview questions [1]
Question 1
What would you bring in to our company?
Since last year customer returns are at 40%, can you bring this percentile down and what is that percentage?
What do you do in your leisure time?
Describe your work with last employer?
How did last employer did his quality assurance?
Will you stop the production line if you find a quality assurance issue?
If the with why you wanting to stop production line, what would you do?
Are you brave to shout and stop the line of a cell worker (machine operator) when you find fault?