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      dotloop

      Part of Zillow

      Engaged employer

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      Related searches: dotloop reviews | dotloop jobs | dotloop salaries | dotloop benefits
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      Customer Service Representative Interview

      27 Mar 2017
      Anonymous employee
      Cincinnati, OH
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at dotloop (Cincinnati, OH) in Jan 2016

      Interview

      The first step of the interview process is a phone interview to screen whether of not you are potentially an asset. Following the phone interview is an in person interview with the 3 leads of the department. If both parties are interested after this interview you shadow a current employee to learn more about the job before accepting the offer.

      Interview questions [1]

      Question 1

      -What are you communication strengths/weaknesses? -How well do you manage potentially unhappy customers? -What level of expertise do you have with technology?
      1 Answer

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