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      Customer Service Associate Interview

      12 Dec 2023
      Anonymous employee
      Accepted offer
      Neutral experience
      Average interview

      Application

      I interviewed at bp

      Interview

      Basic 30 minutes interview one to one with main store manager, questions included time management skills, what you’d do in conflict, must stress that customers are at the heart of everything

      Interview questions [1]

      Question 1

      How would you prioritise a customer in X situation, for example the store is out of stock of a X item
      Answer question

      Other Customer Service Associate interview reviews for bp

      Customer Service Associate Interview

      23 Feb 2026
      Anonymous employee
      Chelmsford, England
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I interviewed at bp (Chelmsford, England)

      Interview

      Pretty straight forward questions about strengths and weakness as weel as experience you have for the role as well as when you can work etc. Overall easy so thats good

      Interview questions [1]

      Question 1

      Top strength you have for the role
      Answer question

      Customer Service Associate Interview

      20 May 2019
      Anonymous interview candidate
      Townsville
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at bp (Townsville) in May 2019

      Interview

      Interview was easy and friendly , whole process was very easy and smooth to me, but they are always biased and racist , select their own persons, racism is very obvious and clearly found in selection process.

      Interview questions [2]

      Question 1

      Why you want to work for BP?
      1 Answer

      Question 2

      You are working alone with a long queue of customer, he hears a sound of glass smashing ,what would you do ?
      Answer question
      4

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