I applied online. I interviewed at Xtrasource Europe in Dec 2013
Interview
First interview on the phone to test the level of English since I was not native. It lasted about 10 mins.
Second interview on Skype. Lasted about 30 mins. mainly competency questions. a big part of the interview was spent by the interviewer to describe the position and the company
Technical test on IT knowledge
Interview questions [1]
Question 1
Skype: why customer service?
Technical test: simple questions like: what operating systems you know?, pictures of cables to describe (usb, sata etc)