Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Xplor Technologies

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Xplor Technologies reviews | Xplor Technologies jobs | Xplor Technologies salaries | Xplor Technologies benefits
      Xplor Technologies interviewsXplor Technologies Customer Operations Analyst interviewsXplor Technologies interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Operations Analyst Interview

      24 Jun 2020
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Xplor Technologies in May 2020

      Interview

      Because Covid has made job hiring very ambiguous and timelines very uncertain, I was very excited when I was invited for an initial 30 min phone interview with an internal recruiter. It went very well, and it resonated with him when I spoke about valuing a company's transparency and communication. He then invited me to a 2nd interview with director of marketing operations which took place about one week after the first call. The 2nd interview was a phone call scheduled on a Tuesday. Although a question or two of the 2nd interview made it somewhat apparent I may not be knowledgeable enough in some areas for the position, I did my best and the interviewer seemed to appreciate it. He told me he'd follow up with the internal recruiter about next steps. After my 2nd phone interview I emailed the interal recruiter with a thank you/follow up, as one would do. I sent that email on Tuesday, and did not receive a response for the rest of the week. I sent another email a week later on the following Tuesday to check in, and remind him of my interest. Since Monday was a holiday, I figured to wait a few days in case the team was on vacation. Did not hear back for the rest of the week. That following Monday, almost 2 weeks after my 2nd interview, I checked in with another hiring manager looking for an update. She immediately got in touch with the internal recruiter who then finally emailed me back apologizing and told me he would be in touch with me by the end of the week regarding my next steps. Needless to say I did not get an email at the end of the week, but the following week that they decided to go pursue other candidates--this email came 1 month after submitting my application. By this point, I had pretty much already assumed the outcome due to the lack of communication and demoralizing wait for an update--plus, I was pretty frustrated from several weeks of anticipation. While FieldEdge did (and still does) seem like a great company to work for, I found it very ironic for the initial portion of the interview process to value transparency and communication, while in reality my experience hardly reflected that. I only write this review as I've never experienced anything like this before and perhaps to set expectations of how long the interview process may be.

      Interview questions [3]

      Question 1

      What qualities do you look for in a company?
      Answer question

      Question 2

      What kind of KPIs would you evaluate to improve growth and strategy?
      Answer question

      Question 3

      Provide some examples of projects and challenges you completed.
      Answer question