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      Xerox

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      Technical Support Representative Interview

      12 Dec 2016
      Anonymous interview candidate
      Colorado Springs, CO
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 days. I interviewed at Xerox (Colorado Springs, CO) in Feb 2016

      Interview

      Very brief and laid back. They prefer honesty over anything. If you are unsure of an answer do not make something up Or avoid the question, be honest and they will appreciate that. Typically the job is offered immediately.

      Interview questions [1]

      Question 1

      What is a URL?
      1 Answer

      Other Technical Support Representative interview reviews for Xerox

      Technical Support Representative Interview

      26 Mar 2022
      Anonymous employee
      Accepted offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Xerox

      Interview

      HR screening then interview with managers. The questions were rather standard HR interview questions. Then it was drug test and work verification. Much of their onboarding was outsourced to India, so that process was a bit frustrating.

      Interview questions [1]

      Question 1

      How do you handle shifting work priorities, how would you handle an upset user, what would you enjoy about this position, etc.
      Answer question
      1

      Technical Support Representative Interview

      8 Jul 2021
      Anonymous interview candidate
      Atlanta, GA
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 5 days. I interviewed at Xerox (Atlanta, GA) in Jul 2021

      Interview

      15 minute initial interview with hiring manager Panel interview with hiring manager and two other managers - roughly 30 minutes. No certain questions just everything from the managers perspective. I will rate it as an easy interview since they aren’t asking anything technical just more of a skill set interview.

      Interview questions [1]

      Question 1

      Describe a time that you had to deal with an irate customer. What did you do/how did you handle this customer?
      Answer question
      2

      Technical Support Representative Interview

      26 Jul 2016
      Anonymous employee
      Richland, SC
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1+ week. I interviewed at Xerox (Richland, SC) in Jul 2016

      Interview

      Filled out the application online but the job I wanted had already closed. A recruiter called me two days after I had put the app in. I called her back two days later and had the first interview over the phone. Waiting for the second phone interview now.

      Interview questions [1]

      Question 1

      Typical customer service questions
      1 Answer

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