I applied online. I interviewed at World Duty Free (Miami, FL) in Aug 2014
Interview
Two weeks to call
A month to do background check and fingerprint
2-3 days to get you set up classes and orientation
Some background check take longer than other so it's not accurate 30 minutes interview I had to pay $17 for parking
Interview questions [1]
Question 1
What would you do if you get into a dispute with a co-worker?
Are you willing to let management know about any unpleasant and suspicious action?
I applied online. The process took 1 week. I interviewed at World Duty Free (Vancouver, BC) in Feb 2019
Interview
HR called me a week after submitting my resume. Conducted a phone interview then after that was a one on one interview with the Sales Supervisor. Got a call form HR that I passed both interviews and sent me schedule of the 10 days paid training.
Interview questions [1]
Question 1
Tell me about a time where you delivered excellent customer service. Tell me about Duty Free what do you know about Dufry. Can you work early morning, give me an example where a customer is upset and what did you do. What is customer service to you.