I applied online. The process took 3 weeks. I interviewed at Wiley in Aug 2010
Interview
Had an initial phone interview with the regional manager which consisted of a basic review of my resume. Then an in-person interview. Next was an personality assessment test and then an interview with the director of training and regional sales director.
Interview questions [1]
Question 1
12. Describe a situation with a client or prospect where you made a mistake. How did you handle the error?