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      Wegmans Food Markets

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      Customer Service Interview

      5 Jun 2022
      Anonymous interview candidate
      Amherst, NY
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Wegmans Food Markets (Amherst, NY) in Aug 2021

      Interview

      I'm not sure what the hell happened. I was applying for the night shift and I know they knew this. I go in and the interview was pretty straightforward. I thought it was going well. All of a sudden they ask me if I wanted to work the day shift. I asked them why and they just seemed to give me a non-answer. Maybe they had a big pool to put potential applicants in? Needing a job of any kind, I wasn't exactly opposed to it, but I had college starting back up soon and was hoping to work the night shift. I told them I wouldn't be opposed, but I was interested in the night shift. They then seem to get put off / hostile by that remark. They tell me "oh well there's a separate application for that". If this sounds off, it should. I was thinking to myself "Okay, but then why are you even asking me if I want the day shit? This is stupid. I clearly was interested in the night shift. They ask what shifts I'm interested in. "Whatever you give me, I can be flexible with my hours, I could even potentially pick up extra hours if need be". They then seem to think I'm asking for overtime even though I clearly made no such allusion to that... they proceed to almost get mad at me that I said that (condescendingly), and told me there's a 30 hour cap. Keep in mind I'm remaining very professional with them. I then say something along the lines of "I didn't know that, but I still understand and am willing". This whole interview was very off, and they rejected my appliatoin less than 24 hours after. This was a while back. I've given it some thought, and I'm under the impression that Wegmans was either... - trying to downsize while looking like they're trying to hire, looking at the state of the world rn that makes some sense but ffs they're wasting my time in the process - trying to look like victims on a corporate scale during COVID, saying "We can't find any workers" while absolutely refusing to hire people, and profit off skeleton crews - turning me away or against the job for whatever reason, odd b/c I had thought Wegmans was a good place to work so idk what could be going on behind the scenes, it's why I even applied

      Interview questions [1]

      Question 1

      Do you want to work the day shift.
      1 Answer

      Other Customer Service interview reviews for Wegmans Food Markets

      Customer Service Interview

      28 May 2025
      Anonymous interview candidate
      Declined offer
      Positive experience
      Average interview

      Application

      I interviewed at Wegmans Food Markets

      Interview

      Apply online. In a few days I received a message to schedule a phone interview. Then you are scheduled for a video interview or in person interview with the hiring team.

      Interview questions [1]

      Question 1

      Are you available nights, weekends and holidays
      Answer question

      Customer Service Interview

      19 Dec 2024
      Anonymous interview candidate
      Leesburg, VA
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 5 days. I interviewed at Wegmans Food Markets (Leesburg, VA)

      Interview

      interview process was great and provided great information regarding the company and culture set by the wegmans brand. I think this company truly cares for what they stand for and it reflects in the employees who run the operations

      Interview questions [1]

      Question 1

      What drives you to serve others before yourself
      Answer question

      Customer Service Interview

      13 Apr 2024
      Anonymous employee
      Syracuse, NY
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Wegmans Food Markets (Syracuse, NY)

      Interview

      Interview was handled by the employee advocate and one of the head chefs of the store. Basic experience questions, able to work in an environment where you do stuff, etc etc.

      Interview questions [1]

      Question 1

      What does excellent customer service mean to you?
      Answer question

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