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      Wayfair

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      Customer Service Consultant Interview

      11 Sept 2023
      Anonymous employee
      Orem, UT
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied through an employee referral. I interviewed at Wayfair (Orem, UT)

      Interview

      Phone interview where they tell you about the job. and ask questions to get to know your job history, then if recruiter approves you get an interview with management, then drug test if offered. Take drug test if passed 30 training program.

      Interview questions [1]

      Question 1

      Tell me a time when you showed team work
      Answer question

      Other Customer Service Consultant interview reviews for Wayfair

      Customer Service Consultant Interview

      7 Jul 2022
      Anonymous employee
      New Vienna, OH
      Accepted offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 3 days. I interviewed at Wayfair (New Vienna, OH) in Jul 2022

      Interview

      Asked questions about current experience and explained job role. Took time to listen to all of my questions and gave me the opportunity to learn schedule hours and training. He explained that training would be intense and very strict on attendance as well as made sure I understand that attendance is awarded for perfect attendance.

      Interview questions [1]

      Question 1

      When was there a time where you had a deadline and we’re you able to meet that goal.
      1 Answer

      Customer Service Consultant Interview

      16 Apr 2016
      Anonymous employee
      Orem, UT
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 5 days. I interviewed at Wayfair (Orem, UT) in Apr 2016

      Interview

      If they like your resume they email you to set up a phone interview. If that goes well then they'll have you take a personality test, typing test, and mock phone call test. Then comes the in-person interview, which is the most chill part I felt. Lasted about an hour.

      Interview questions [4]

      Question 1

      When was a time where you were faced with an ethical dilemma at work and what did you do?
      Answer question

      Question 2

      If we called your previous employer, which we will, what will they tell us about you? Why did you stop working there?
      Answer question

      Question 3

      What was your favorite job you ever had and why? Why did you leave it?
      Answer question

      Question 4

      Why do you want to work for Wayfair? What is your 5-year career plan?
      Answer question
      6

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