Before interview you must pass an online “what would you do?” scenario based quiz, if you pass this then you are invited to interview.
In a group of about 10 altogether, there is both a group and individual interview. Group interview is another what would you do scenario, but you must discuss it as a group and write down your solution
Interview questions [1]
Question 1
What would you do if a customer was angry or upset about something?
They asked some basic questions; it was a very friendly atmosphere; the recruitment process is very straightforward; I think it takes no more than two weeks. First a telephone interview, then an interview with the managers
it was a normal customer service interview with competency and situational questions and questions about yourself and all that kind of stuff. very basic part-time job interview that anyone could get through
Completed an online assessment that was harder than it seemed and then did an in person interview with one of the managers. She was very friendly and I felt at ease.
Interview questions [1]
Question 1
How would you deal with a customer who was unhappy with a purchase?
