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      Waitrose

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      Related searches: Waitrose reviews | Waitrose jobs | Waitrose salaries | Waitrose benefits
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      Customer Service Assistant Interview

      6 Jul 2016
      Anonymous interview candidate
      North Finchley, England
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Waitrose (North Finchley, England) in Jul 2016

      Interview

      Had my interview today for various London branches. After getting through online scenario questions I was invited to an interview at the Finchley branch. Firstly we were taken into a room where we had to fill out general information like available hours , clothes size , and area we would like to work in etc. Then we were split into groups of 2 and had to take part in group assessment which was to rank each task in order of importance and assign someone to do the task and create an action plan for this. There is no correct plan just be sure to have a reason for why you chose that order and speak up because they won't be able to judge your performance as they can't read your mind. I then took part in a one to one interview and I am now just waiting for my response

      Interview questions [5]

      Question 1

      Tell me about yourself and why do you want to work for waitrose
      Answer question

      Question 2

      What mistakes have you made and how have you ensured not to make that mistake
      Answer question

      Question 3

      Describe a time you had to implement change and had to react to change
      Answer question

      Question 4

      How to ensure good customer service
      Answer question

      Question 5

      What skills should a partner of jlp have
      Answer question
      3

      Other Customer Service Assistant interview reviews for Waitrose

      Customer Service Assistant Interview

      15 May 2024
      Anonymous employee
      Malvern, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Waitrose (Malvern, England)

      Interview

      A group interview with others - straightforward questions shared with the group. A one to one interview after this with the section manager - this was also very informal. I was offered the job and accepted.

      Interview questions [1]

      Question 1

      Tell us what your favourite food is and why
      Answer question

      Customer Service Assistant Interview

      14 Dec 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Waitrose

      Interview

      Good combination of online testing and in person situational questions in store. Testing beforehand had a range of questions including scaled responses and videos. In store questions were more team building

      Interview questions [1]

      Question 1

      Situational questions - including how you’d respond to customer enquiries
      Answer question

      Customer Service Assistant Interview

      16 Sept 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Waitrose

      Interview

      Group interview followed by 1:1 interview and right to work checks. As a group we had to respond to a list of scenarios and say what we would do in given situations.

      Interview questions [1]

      Question 1

      When was a time where you had to work as a team?
      Answer question

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