Phone screen with a recruiter. Followed up with a short in person interview. The followed up over email to let me know that I didn't get the position. Overall, they were very nice.
I applied online. The process took 2 weeks. I interviewed at WaFd Bank (Seattle, WA) in Aug 2023
Interview
Phone screen, then in person interview. The people were kinder than most places I have interviewed. Make sure to dress the part, I felt underdressed. The interview lasted about 30 minutes, there were about 8 customer service related questions.
Interview questions [1]
Question 1
About a customer service situation that was unsolved.
I applied online. The process took 1 day. I interviewed at WaFd Bank in Apr 2022
Interview
Easy questions . STAR questions and then the regular interview questions. Overall average . Tell me a time where u went above and beyond for a customer? Strengths and weaknesses